Refund policy

Returns:

  • Non-damaged items returned to the Company are subject to a restocking fee of 20%.

Damage Claims:

  • For damaged or defective goods, the Company offers partial refunds, discounts, or replacements at its discretion.

Warranty:

  • All products include a one-year warranty against manufacturing defects.
  • Handmade items feature natural variations in color, finish, and texture. These are part of their unique craftsmanship and are not considered defects.
  • The Company’s liability is limited to the replacement of defective products and does not extend to incidental or consequential damages.